Below you will find this seller's shipping and returns policy.
Customer service: hello@souleway.com
View the terms and conditions of this seller.
This seller ships from Germany.
Are you not entirely sure about your order? At Souleway you have a 30 day reflection period. As soon as your returned order has been received in good order by Souleway, you will be credited the amount of the return by Shop Like You Give a Damn.
Please note that returns can only be accepted if the product has not been worn, the labels are still attached and the product is returned in the original packaging.
Returns
EURegister your return via the Souleway return portal. Enter the order number you received from Souleway - not the order number starting with #SLYGaD - and download the return label. Print it out, stick it on your package and send it back to Souleway.
Please note: this return label costs money
How do I log in to this seller's return portal?
- Use the order number from Souleway EU here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Exchanges
Register your exchange via the Souleway return portal. Use the order number from Souleway here - not our order number that always starts with #SLYGaD - and download the return label. Print it out, stick it on your package, and send it back to Souleway.
Please note: this return label costs money. After receiving the package, Souleway will send the exchange to you.
How do I log in to this seller's return portal?
- Use the order number from Souleway here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Return address
Hansenlogistic - Baack + Hansen GbR
Souleway
Borsteler Chaussee 85-99a
22453 Hamburg
Germany