Zouri

Below you can find this seller's shipping and returns policies.

Customer Service: info@zouri-shoes.com
View the Terms & Conditions of this seller.
This seller ships from Portugal.

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WHAT ARE THE CONDITIONS FOR THE RETURN OF AN ITEM?

• Zouri has the right to refuse returns which are communicated or sent outside the deadline limit, or products that are not in the same conditions in which they were sent.< /li>
• All items for exchange or refund shall be submitted in the original packaging, under the same conditions in which they were sent together with a copy of the invoice.
• Requirements to be fulfilled in case of an exchange or return:
• The products may not have been washed or used.
• The products must be complete (return of the pair, along with accessories if applicable)

HOW SHOULD I PROCEED TO MAKE AN EXCHANGE OR RETURN?

• To make an online exchange or return of an order, you must send an email to info@zouri-shoes.com with the order number and return or exchange note.
• In both cases, after receiving our feedback you must send the pair to our address: Rua D. Diogo de Sousa nº 98 Braga 4700-422 Braga Portugal
• In the case of exchange and after receiving your pair, we will send you a new pair and Zouri will assume the cost of the new shipment.
• In the case of items purchased on promotion, returns are not accepted.
• In the case of exchange of items purchased on promotion, and after receiving your pair, we will send you a new pair and the costumer will assume the cost of the new shipment. Only exchanges of size or for articles of higher value will be accepted.

WHAT ARE THE RETURN AND EXCHANGE COSTS?

• The return and exchange costs are customer responsibility.
• The resending cost in case of change varies according to the address:
• Continental Portugal and Islands - Free *
• The United Kingdom, Spain, France and Germany – Free
• Other countries - The resending cost is customer responsibility.
• For more information please contact our customer service at info@zouri-shoes.com

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Return address
Zouri 
Rua D. Diogo de Sousa nº 98
4700-422 Braga
Portugal