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MoEa

Shipping & Return Policy

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This seller's shipping and returns policies are listed below:

Customer service: welcome@moea.io
View the Terms and Conditions of this seller.
This seller ships from France.


Return policy
MoEa has a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return shipment, you can register your return at the MoEa return portal. To do this, use the order number you received from MoEa, not the order number starting with #SLYGAD, and follow the instructions.
Items sent back to MoEa without first requesting a return will not be accepted.

You can always reach out to welcome@moea.io for any questions about your return. 
 

Damages and issues
Please inspect your order upon reception and contact MoEa immediately if the item is defective, damaged or if you receive the wrong item, so that they can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Unfortunately, MoEa cannot accept returns on sale items.
 

Exchanges
If you wish to exchange your item for a different size, color or other product, follow the return steps above and place a new order at Shop Like You Give a Damn.


Refunds
MoEa will notify you once they've received and inspected your return, and they will let you know if the refund was approved or not. If approved, Shop Like You Give a Damn will refund you on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.