Customer service: info@honest-basics.com
View this seller's terms and conditions.
Honest Basics ships from Germany.
Are you not completely sure about your purchase? At Honest Basics you have a 30-day reflection period. As soon as your returned order has been received in good order by Honest Basics, you will be credited with the amount of the return by Shop Like You Give a Damn.
Please note that returns can only be accepted if the product is unworn, tags are still attached and it is returned in its original packaging. Intimate products such as underwear cannot be returned.
Please indicate on the packing slip which product you would like to return. Include the packing slip with the package you are returning. We ask that you use the original packaging and add all original packaging material to the box so we can reuse it!
Send the package to the following address:
Honest Basics
Kreuzbergstrasse 44
10965 Berlin
Germany
Return costs are at your own expense.
If the items you are returning have a value of more than €50, we recommend using a trackable shipping service or purchasing shipping insurance. There are very rarely any problems, but packages are sometimes lost and we cannot refund without proof of postage provided to us.
If you wish to exchange your item for a different size, color or product, please follow the return steps above and place a new order at Shop Like You Give a Damn.
Return address
Honest Basics
Kreuzbergstrasse 44
10965 Berlin
Germany