Below you will find this seller's shipping and returns policy.
Customer service: hola@clotsybrand.com
View the terms and conditions of this seller.
This seller ships from Spain.
Are you not entirely sure about your order? At Clotsy you have a 30 day reflection period, starting from the day you receive your order. As soon as your returned order has been received in good order by Clotsy, you will be credited the amount of the return by Shop Like You Give a Damn.
Please note that returns can only be accepted if the product has not been worn, the labels are still attached and the product is returned in the original packaging.
Returns
AllRegister your return via the Clotsy return portal. Enter the order number you received from Clotsy - not the order number starting with #SLYGaD - and download the return label. Print it out, stick it on your package and send it back to Clotsy.
Please note: this return label costs money
How do I log in to this seller's return portal?
- Use the order number from Clotsy EU here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Exchanges
Swapping is free. Register your exchange via the Clotsy return portal. Use the order number from Clotsy here - not our order number that always starts with #SLYGaD - and download the return label. Print it out, stick it on your package, and send it back to Clotsy.
After receiving the package, Clotsy will send the exchange to you.
How do I log in to this seller's return portal?
- Use the order number from Clotsy here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.