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TET. Swimwear

Shipping & Return Policy

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Below you can find this seller's shipping and returns policies.

Customer Service: info@tetswimwear.com 
View the Terms &conditions of this seller.
This seller ships from the Netherlands.


Return Policy

Our products can be returned within 14 days of receiving your package. All returns must be in their original condition, with labels including hygiene seal. We do not accept cut or worn goods.  (Make sure to try on swimwear over your own underwear. For hygiene reasons, we may refuse returns of items if it is clear that this has not been done.)

Returns on promotional or sales items are not excluded.

We will refund you the cost of your items in full minus the cost of shipping and return. Our warehouse team checks the status of the products and will only refund if it complies with the return policy and conditions. Returns are at your own expense, you can send your order to our warehouse yourself. 

Make sure your shipping address is correct. We cannot redirect orders after they have been shipped. Orders returned to the warehouse due to an invalid address may be reshipped at your expense.

Please note that we process orders quickly, so we cannot handle cancellations.

Returns:

If you want to return something, please follow these steps:

(Within 14 days)

  • Contact us at info@tetswimwear.com, with your name and order number and reason for return.
  • We will send you a return form asap that you can add to your return package.
  • Prepare your package with the products in perfect condition and in the original packaging (with label). The hygiene label must still be on it when you return a pair of pants.
  • Don't forget to add the return form.

If you have received a wrong or damaged product, please contact us directly at info@tetswimwear.com with your name, order number and nature of the problem. Please add a photo for damage.


Return address
TET. Swimwear / webshoplocatie 
Cruquiuszoom 51
2142 EW Cruquius
Netherlands