Below you will find the shipping and return policy of this seller.
Customer service: info@nuarswim.com
View the Terms and Conditions of this seller.
This seller ships from Finland.
At NUARSWIM you have 14 days after receiving your item to request a return.
To start a return / exchange, you can contact us at info@nuarswim.com and we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately to info@nuarswim.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and arrange a replacement as soon as possible.
**Refunds will only be issued if the item is deemed faulty and the item cannot be replaced**
Exchanges
We understand that sometimes items have to be exchanged because of wrong sizing or other reasons. Please note that we are still a small company and our stock is limited so we can't always guarantee exchanges. When you contact us for an exchange we will get back to you a let you know if the item(s) you wish to exchange is available, if so we will send you the return information. The customer is responsible for the return cost but we will pay for the shipping of the new item.