Below you'll find the Shipping and Return Policy of this seller.
View the Terms & Conditions of NOAH.
Customer service: contact@noah-shop.com en +49 9394 9957379.
If the ordered shoes do not fit or meet your taste, you have the possibility to return them within 30 days and replace them with another product, or to receive a refund. The refund will be implemented through the same way your payment has done.
NOAH will cover the return shipping costs for deliveries to Germany, Austria, Luxembourg, Belgium, The Netherlands, Czech Republic, Denmark and France. Please contact NOAHby email contact@noah-shop.com and NOAH will send you a DPD return label.
For other countries, return shipping costs are at the buyer's expenses. In case of an exchange, the second expedition is on our charge. Please direct the return shipment to the following address: NOAH Italian Vegan Shoes, Michelriether Str. 16, 97839 Esselbach - Kredenbach, Germany.
There is an option to purchase a return label from NOAH (usually postal, UPS in the US), which is somewhat lower priced due to our contract terms. Please contact NOAH if you need this service: contact@noah-shop.com
Since orders from NOAH are often quite expensive, NOAH recommends that you send the package by registered mail. NOAH cannot bear the risk of sending by mail.
The product is to be returned in perfect condition and in its original packaging.
Note for returns outside of EU: Please ensure the package is clearly marked as a return in the customs declaration, otherwise unnecessary customs charges will be incurred, which NOAH cannot bear.
Return address
NOAH Italian Vegan Shoes
Michelriether Str. 16
97839 Esselbach - Kredenbach
Germany