Below you can find this seller's shipping and returns policies.
Products from Studio Jux are delivered within 1 to 3 working days.
Customer Service: info@studiojux.com
View the Terms & Conditions of this seller.
This seller ships from the Netherlands.
How can you return?
+ You can return the items within 30 days of the order date, with the exception of jewelry and underwear. Return costs are for your account. Unfortunately, if 30 days have passed since your purchase, we are unable to offer you a refund or exchange.
+ To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
+ You can send your return shipment with your order number and name to the address below.
Refunds
Once your return has been received and inspected, you will receive an email notifying you that we have received your returned item. If the item has not been worn and still has the original tags when we receive it, the money will be refunded to your bank account.
Exchange
We will replace items if they are the wrong size, defective or damaged. If you need to exchange it for the same or a different item, please email us at shop@studiojux.com and send your item to the address below .
We will send you the exchange item(s) free of charge within Europe. Outside of Europe, the shipping costs of the exchange will be borne by the customer.
Sending your return
You are responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, the cost of the return will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over € 75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Return address
Studio JUX - returns
Ceintuurbaan 252
1072 GH Amsterdam
The Netherlands