Below you will find this seller's shipping and returns policy.
Customer service: hello@rotholz-store.com
View the terms and conditions of this seller.
This seller ships from Germany.
Are you not entirely sure about your order? At Rotholz you have a 14 day reflection period, starting from the day you receive your order. As soon as your returned order has been received in good order by Rotholz, you will be credited the amount of the return by Shop Like You Give a Damn.
Please note that returns can only be accepted if the product has not been worn, the labels are still attached and the product is returned in the original packaging.
Returns
Inside EURegister your return via the Rotholz return portal. Enter the order number you received from Rotholz - not the order number starting with #SLYGaD - and download the return label. Print it out, stick it on your package and send it back to Rotholz.
Please note: this return label costs money
How do I log in to this seller's return portal?
- Use the order number from Rotholz EU here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Exchanges
Swapping is free. Register your exchange via the Rotholz return portal. Use the order number from Rotholz here - not our order number that always starts with #SLYGaD - and download the return label. Print it out, stick it on your package, and send it back to Rotholz.
After receiving the package, Rotholz will send the exchange to you.
How do I log in to this seller's return portal?
- Use the order number from Rotholz here - not our order number that always starts with #SLYGaD.
- Log in using the email address listed in your order confirmation, ending with @shoplikeyougiveadamn.com.
Returns
Outside EU Return costs are for your own account. Contact hello@rotholz-store.com with your name, email address and order number - both the order number provided by Rotholz and the number starting with #SLYGAD. Rotholz will provide further instructions on how to process your return.
Exchanges
If you wish to exchange your item for a different size, color or other product, follow the return steps above and place a new order on Shop Like You Give a Damn.
Return address
Rotholz
Geschwister-Scholl-Str. 94
14471 Potsdam
Germany